Products Related FAQ

What types of hair extensions do you offer?

At Enchanting Extensions, we offer a wide range of hair extensions, including clip-in, tape-in, sew-in, and fusion extensions. Each type caters to different preferences and lifestyles, ensuring there's an option for everyone.

Are your extensions made from human hair or synthetic materials?

We exclusively offer extensions made from 100% human hair. Human hair extensions provide a natural look, feel, and versatility that synthetic extensions cannot match. They can be styled, colored, and treated just like your own hair.

What lengths are available for your extensions?

Our extensions come in a variety of lengths to suit different preferences and styling needs. We offer lengths ranging from 14 inches to 24 inches, allowing you to achieve your desired length and volume.

How do I choose the right color for my extensions?

We understand the importance of color matching for a seamless blend between your natural hair and extensions. Our website features a color matching guide to help you find the perfect shade. Additionally, our experts are available to provide personalized color matching assistance.

Can I style and heat-style your extensions?

Yes, our human hair extensions can be styled and heat-styled just like your own hair. You can use heat tools such as straighteners, curling irons, and blow dryers to achieve your desired look. However, we recommend using heat protectant products to maintain the health and longevity of your extensions.

How long do your extensions last?

The lifespan of our extensions depends on various factors, including how well they are cared for and how frequently they are worn. With proper maintenance and care, our extensions can last anywhere from six months to a year or longer.

Do you offer a warranty or guarantee on your products?

We stand behind the quality of our products and offer a satisfaction guarantee. If you are not completely satisfied with your purchase, please contact our customer service team, and we will work to resolve any issues promptly.

How do I care for and maintain my extensions?

Proper care and maintenance are essential for prolonging the lifespan of your extensions. We recommend following our care instructions, which may include gentle shampooing, conditioning, and detangling. Additionally, avoid excessive heat styling and use products specifically formulated for extensions.

If you have any other questions or need further assistance, please don't hesitate to reach out to our customer service team. We're here to help!